***【11月16日更新】随着Berita Harian于11月2日刊登”Tindakan TM caj bil RM5 aniaya pengguna’对TM收取RM5纸寄账单一事开炮;通讯部长YB Senator Datuk Seri Dr. Mohd Salleh Said Keruak, Minister of Communications and Multimedia于11月3日发表文告要求TM解释”Panggil TM beri penjelasan”后。TM开声了,在其网站发文说电子账单E-Bill是未来的方向、更环保、方便、安全。但他们会考量顾客的回馈,改进2016年1月电子账单(e-billing)的落实。
TM澄清对于纸寄账单收费,只适用于有网线服务broadband services (Streamyx and UniFi) 的客户,有网线服务的客户接收电子账单(E-Bill)的同时,仍然想要继续收到纸寄账单的话需要sign up纸寄账单(方法和申请E-Bill一样,请看下面的文章)和缴付每月RM2的nominal monthly fee。
In order to facilitate the implementation of the e-billing, we have already embarked on a communication plan since August 2015 via the current printed TM bill, and are calling for all our broadband customers to update their preferred email address and telephone number by sending an email to [email protected], or visit the nearest TMpoint outlet or call us at 100. In addition to receiving the free e-bill, broadband customers who wish to continue receiving printed bills may also sign-up (via the above channels) for a nominal monthly fee of RM2.
如果你只有TM电话(没有broadband-Streamyx and UniFi网线)则将会继续免费收到纸寄账单。
Meanwhile, we would also like to clarify further that all our TM phone only customers (who do not have broadband service with us) will continue to receive the printed bill for free. We still encourage these customers to opt for the electronic bill by signing up via the same channels above, a choice made by more than 180,000 TM phone customers today.
Langgani E-Bill secara PERCUMA hari ini. Bermula Januari 2016, bil bercetak akan dikenakan caj bulanan sebanyak RM5. Kemaskini alamat emel dan nombor telefon dengan menghantar permohonan ke [email protected] atau kunjungi TMpoint berdekatan atau hubungi 100.